One last throw of the dice.

I’ve always found the global development system frustrating. It was the 1980’s when it first got my attention, with suffering and extreme poverty dominating my daily news feed. The Ethiopian famine in 1985 was the turning point, forcing me to seriously question why a sector awash with money and resources could have so little visible impact (and when it does, how it struggles to effectively communicate the change). While I still don’t have all the answers I think I know a lot more about what needs to be fixed.

A depressing reality struck me the other week as I pulled together a collection of my most popular blog posts for a new eBook. It dawned on me that I’ve been writing about the same stuff for over a decade. Some of my posts from 2007 apply just as much today, if not more. And that’s depressing. Seriously depressing.

I’ve always been my biggest critic and I constantly question whether anything I’ve done, or currently do, has or is making any kind of meaningful difference out there. Sure, I’ve spent the best part of my working life trying to figure out how I can contribute to a solution to some of the social and environmental problems that deeply trouble me, but because I’ve spent so long doing it doesn’t mean I’ve achieved anything. I wrote about this recently, too.

Tonight I watched a TED talk, provocatively titled “Poverty isn’t a lack of character; it’s a lack of cash“. It was wonderfully argued and delivered, and beautifully challenged many of the assumptions that underly global development policy and practice. In his talk, Rutger also highlighted a solution to a poverty reduction programme that actually worked but has since been largely ignored – the basic minimum income. (This is something I’ve seen time and time again in my work on the technology side of development (often called ICT4D), in that when ideas emerge that seem to actually work for unexplained reasons the wider sector decides not to adopt or support them. For a sector that constantly demands new and innovative solutions to everything, it’s perplexing.

With so much still to be done, I wonder whether I’m going to see the change that’s needed in my lifetime. I’ve been fortunate in my career, and have had wonderful support throughout. But the question I’m beginning to ask myself now is this. If there was just one thing I could work on for the next ten years – one thing I could throw myself at and have the greatest impact – what would that be?

I wonder.

Turning point.

I remember that morning well. A week or so earlier I’d been informed via a random phone call that a group of Nigerians would be monitoring their forthcoming Presidential elections using FrontlineSMS. There had been frantic activity ever since, culminating in press releases and text messages with Bill Thompson, emails with Jon Fildes, and a Skype call with Gareth Mitchell – all journalists connected with the BBC. With the election only a couple of days away, the story had to break now else we’d miss the chance and it would no longer be news.

I woke up early, around 5:30am, and headed straight to my office. I was on a Fellowship at Stanford University at the time, and was living in what I jokingly called my ‘Global HQ’. It was, in fact, a 1973 VW camper van which I parked up on the edge of campus. As a result, it was a very short walk to my desk.

Once I got there I went straight to the BBC website and immediately saw the headline. I remember reading the article over and over, excited, nervous and proud and not yet aware of the implications this breaking story was to have on my future, and that of my work.

As far as turning points go, this was a big one. Almost everything that has happened to me and my work since can be traced back to that 5:30am start. I hate to think where I’d be now without it.

You can grab a PDF of the citizen monitoring report that came out of the process here.

The end of a golden age of discovery?

Exactly six years ago this week I was in Washington DC to collect the Pizzigati Prize for Software in the Public Interest, and award given each year to an individual who has created or led an effort to create an open source software product of significant value to the non-profit sector and movements for social change. While the Prize came in a golden spell for me and my work, I wonder if that golden age of discovery in our wider sector – which I was privileged to be a part of – is now over?

When Livingstone, Stanley and Speke set out on their voyages of adventure across Africa, their objective was not only discovery but to show the impossible was possible – that you could penetrate into the heart of Africa – the ‘Dark Continent’ – and live to tell the tale. Although later discoveries and adventures still roused public and press interest (and awards and recognition for the individuals involved) for many that early raw, frontier period was gone, never to return.

Bushbuckridge, South Africa (2003). A frontier of mobile exploration. Photo: Ken Banks

When I look back through the 15-year history of, much of the first few years felt like a period of raw expectation and raw exploration. It was a bit of a Wild West. Nobody really knew what would work, how it might work, or who it might benefit. Most people weren’t even aware of the early signs of what was to famously become the ‘mobile revolution’. Back then, innovation wasn’t a word thrown around casually, you could have put everyone working in mobile-for-development into a local cinema, and there wasn’t such a thing as best practice. For me and many of those around me, it felt like those early days for Livingstone, Stanley and Speke. It felt like we were making trails that others might follow, but we didn’t know where they would lead, if anywhere, and what we might learn.

My early work, without any doubt, felt like it came in a golden age. It felt like we were forging a path – one centred around the use of SMS in conservation and development – where no-one else had been before. Like those early Africa explorers, interest and fascination among the public and press was high. And because of it, the project grew and awards and recognition came. Over a six year period multiple fellowships, awards and prizes arrived, along with considerable amounts of funding for FrontlineSMS which, for a while, seemed to be everywhere. You could try anything, safely in the knowledge that it was unlikely anyone else had tried it before.

In the true spirit of adventure, in 2010 I had the huge privilege of being named a National Geographic Emerging Explorer. At the time it felt like a very bold move by the Selection Committee. Almost all of the other Emerging Explorers were either climbing, diving, scaling, digging or building, and what I do hardly fits into your typical adventurer job description. But as I think about it today, as I write this post, in a way it does. As mobile technology continued its global advance, figuring out ways of applying the technology in socially and environmentally meaningful ways was a kind of 21st century exploring. Since 2010 a number of other friends and colleagues have gone on to be named Emerging Explorers whilst working in the technology sector, continuing a trend at National Geographic of reframing exploration in a digital age.

Today – as I reflect on this, the later stages of my career – my time is increasingly spent helping others cut their own route, and sharing stories of those who succeed. Today we have more tools than ever at our disposal to help solve the social and environmental problems around us – perhaps too many – but despite this the golden age feels over. Our field has become professionalised, and with it we have lost a lot of the magic.

In reality, all that has really changed is that frontiers have shifted. Maybe I just prefer the one I lived through all those years ago.