FrontlineSMS reaches out in Cambodia

Courtesy Bendigo Advertiser

Brad, Angelina team up with FrontlineSMS project in Cambodia:

UNIVERSITY OF CANBERRA PRESS RELEASE

Researchers from the University of Canberra are working with the Maddox Jolie-Pitt Foundation (MJP), an organisation founded by philanthropists Angelina Jolie and Brad Pitt, to trial a cost effective text-messaging system. The project with the University of New England is funded by the Australian Centre for International Agricultural Research to help improve the lives of some of the poorest people in Cambodia.

The mobile phone system can be used to alert villagers about disease outbreaks, like tuberculosis and other important health and agricultural information, like pest problems in Samlaut, a remote and rural outpost in northwest Cambodia where MJP is implementing large scale integrated development interventions.

Although reports are showing that the percentage of Cambodia’s population falling ill with TB declined in 2007, Stephan Bognar, Executive Director of MJP said that Cambodia had approximately 495 new cases per every 100,000. Only Zimbabwe and South Africa had higher rates. “We need, therefore, to find effective tools to quickly disseminate information to isolated and rural communities.”

The University’s Dr Robert Fitzgerald says the researchers chose SMS text messaging as the information tool of choice because Cambodia has 85 per cent mobile phone coverage and texting can cost as little as 3 US cents.

The seed for the simple, but successful technology came from a project to help Cambodian farmers get better prices for their crops.

“We wanted to help farmers access the price of maize or soybeans on demand, so they were in a stronger position to negotiate the sale of their crop,” Dr Fitzgerald said. “Many of these farmers have to borrow money to plant their crop, in most cases paying 4 per cent interest per month.”

“Some traders and farmers knew some price information but that was not always shared, so the only way the farmer could find out about the price was to travel to town or ask nearby friends. So now farmers can text the agricultural information server and straight away find out about the prices.”

NAMA FrontlineSMS server: Robert Fitzgerald with Moul Sam who runs the server (Photo: Rob Fitzgerald)

The FrontlineSMS system runs on any PC, with a GSM modem and a pre-paid SIM card. The software is free and open source, and was developed by UK-based expert Ken Banks who designed the software back in 2005 specifically for Non-Government Organisations working primarily in Africa.

Dr Fitzgerald is working on a new project with his colleagues to expand the farmer SMS network to include more production and marketing information.

(Further details on the project, including future plans for expansion, are available via a guest blog post from Robert here. The official University of Canberra press release is available here)

Mobile meets plough in Cambodia

In this, the tenth in our series of FrontlineSMS guest posts, Dr. Robert Fitzgerald – Associate Dean of Research at the University of Canberra in Australia – explains their use of the software to provide agricultural data to farmers in Cambodia, and their plans to expand the service over the coming months

Background

“For the last three years I have been working with my colleague, John Spriggs, on agricultural development projects in Cambodia. John is an agricultural economist who has over the last few years been applying participatory action research methods to improving agricultural marketing systems in developing countries (Cambodia and Papua New Guinea). My background is in technology and education with an interest in the application of robust technologies to help users communicate and work together.

Originally, John invited me to join him on his project to explore ways we could use communications technologies to the improve the marketing system for maize and soy bean farmers in western Cambodia. From our early workshops in Battambang, Cambodia, we identified poor communications as one of the key constraints to improving the marketing system. At that time I had been developing an interest in mobile communications, particularly the application of SMS, and was following closely the work of the Pinoy Internet Farmers project.

Early workshop in 2006 with traders and farmers, Battambang, Cambodia (photo: Rob Fitzgerald)

Following an initial workshop we presented a proposal to the Australian Centre for International Agricultural Research (ACIAR) for a year’s extension to John’s project to develop the Electronic Marketing Communication System (EMCS). During that project we used a propriety system, Infotxt (developed in the Philippines) to run an SMS server from the Price Division of the Ministry of Commerce (MOC) in Phnom Penh. A price officer collected price data each week and used this to update the server.

The trial was very successful and the information on demand system allowed a user to text specific keywords and that would return price information. We conducted a number of training sessions in 2007 and later that year the Cambodian People’s Party endorsed the EMCS as a significant agricultural innovation in Cambodia.

During 2007 we worked closely with Pieter Ypma from CAMIS and for a number of months they used our EMCS system to SMS-enable their web-based price database. In early 2008 our project concluded and we handed the server across to the MOC.

A new project begins

In April 2008 we started a new project which focused on production and marketing problems faced by poor smallholder farmers in northwestern Cambodia. While still a comparatively fertile area, over the last ten years crop yields have been declining and soils are being degraded by excessive cultivation and burning. Much of the crop development has been largely driven by market demand in Thailand, however local farmers are disadvantaged by lack of market information, and inadequate post-harvest technology and transport infrastructure.

The overarching aim of the project is to improve the functioning of the production–marketing system for maize and soybean in north-western Cambodia as a key to increasing cash income, sustainable growth and poverty reduction for smallholder farmers. We have established eight village clusters, four in the district of Samlaut (a protected area containing the last remnants of tropical rainforest in Cambodia) and four in the municipality of Pailin (a previously heavily forested area known for its gem mining).

Local farmers at recent field day in Pailin (Photo: Rob Fitzgerald)

Farmer workshops have been investigating key socio-economic issues related to adoption of the improved crop technologies and improving land use. Village level workshops have worked on gross margin and partial budgets to examine return on investments for various production technologies and discussed access to marketing information.

FrontlineSMS

Building on the previous project we wanted to extend our SMS work to both the production and marketing system. After a number of months of evaluation we selected FrontlineSMS as the platform for our SMS work (previously covered on kiwanja’s blog here).

In February 2009 we set up two FrontlineSMS servers. The first was with the newly formed Northwest Agricultural Marketing Association (NAMA) in Pailin which had particular focus on the provision of information (rated top priority by members) and the exchange and sharing of silo association price and market information. A second server was installed with the Maddox Jolie Pitt Foundation (MJP) in Battambang with particular emphasis on basic market information and health alerts. Check out the Pitt-Jolie press release here.

In June 2009 we further refined the systems and NAMA is focusing on using FrontlineSMS to broadcast messages to members, to provide maize, soy bean and cassava price information, and to distribute seed and fertiliser (input) costs.

NAMA FrontlineSMS server: Robert Fitzgerald with Moul Sam who runs the server (Photo: Rob Fitzgerald)

MJP has developed three main knowledge areas/teams for its FrontlineSMS server:

  • Health – Health alerts and health-related information, and health communications (e.g. clinic reminders for pregnant women)
  • Farmer – Price information, buyer contacts, weather information and farmer communications (e.g. meeting reminders)
  • MJP Head Office Field Communication System – A field communication system to provide field worker contact and updates, emergency/disaster protocols via SMS, meeting reminders, etc.

Future SMS applications

While our SMS servers are still in the early days of use we are exploring other SMS-based information systems such as GeoChat from InSTEDD and mhits– an innovative SMS-based micro-payment system developed in Australia by Harold Dimpel.

Volunteer and Intern opportunities

In recent conversations with both MJP and InSTEDD we have been exploring the possibility of establishing intern programs to encourage volunteers work with us. Some good work is already underway by volunteers. Oum Vatharith from Phnom Penh is already working on a Khmer translation of FrontlineSMS and I have talked to him recently about the development of FrontlineSMS user manual in Khmer.

We will be looking for volunteers in the form of software developers and IT savvy community/education development folk who are interested in working with these leading NGOs to help ensure that we realise the potential of technology to make a difference to peoples lives. If you are interested in helping out, please leave a comment!

Thank you.”

Rob Fitzgerald
Associate Dean of Research, Faculty of Education
University of Canberra
www.mathetic.info