Report
It is a common assertion that social media technologies have utterly transformed communications. These technologies have allowed for new ways of quickly communicating, organizing and mobilizing for people and organizations that were not feasible before the advent of these technologies. This report explores the application of social media technology in activism and civil society. It describes, analyzes and assesses an example of a social media application through a case study of one organization’s experience – Fahamu – with using a particular type of social media technology, mobile phone text messaging, in particular areas of its work.