Report
The World Bank Group ran a two-day training workshop in New Delhi in June 2010 to raise awareness among its South Asia region staff of how mobile technology could transform government service delivery, efficiency and transparency. Sessions covered trends in mobile applications, mobile-enabled financial inclusion for the unbanked, and mobile innovations in agriculture and rural development, bringing together speakers from the GSMA, CGAP, India’s Department of IT, Tata Consultancy Services and Reuters Market Light to showcase real-world examples and discuss how to scale up mobile-based public services across the region.