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Tackling domestic violence: An SMS SOS

This is the seventh in our series of FrontlineSMS guest posts. Here, Anthony Papillion – Founder of OpenEMR HQ – discusses his initial thoughts on being introduced to the software, and outlines his plans for its use in his Oklahoma home town to help women suffering domestic violence

“I only recently became involved with the FrontlineSMS project as an addition to a national project my company, OpenEMR HQ, is doing with a small African country. But, since discovering the software, I’ve been busily thinking of good ways it could be put to use by organizations in my own community and I’ve come up with a few I believe are viable. Today, I want to share one of those ideas and how we’re going to use FrontlineSMS as a tool to help combat violence against women in the United States, specifically, in the small community of Miami, Oklahoma.

Cause for concern

Every year, millions of American women face domestic violence at the hands of those that are supposed to love and protect them. These women often feel powerless and suffer continued abuse without ever reaching out because they either don’t know the resources are out there or because they’re scared nothing will be done to their abusers if they do come forward thereby encouraging even more abuse. Community crisis centers serve as a front line of defense in these situations often shuttling abused women out of dangerous situations and into safe houses, interfacing with police to make sure victims get the services and protection they need, and providing the much needed emotional support those who’ve escaped violent situations are so desperately in need of.

Domestic violence (http://www.helenjaques.co.uk)

Unfortunately, none of those things can be offered until the victim reaches out and getting abused women to take the first step can be a large part of the battle. Many women don’t think or have a safe way to catalog the abuse, don’t know how to report it, and don’t want calls to crisis numbers showing up on the mobile phone bill. The end result is the complete isolation of these women from any help at all.

Seeking solutions

As I’ve been playing around with FrontlineSMS, I’ve been thinking about ways it could be used to address these situations and I’m slowly starting to piece together a system called CPR that I hope to soon have deployed locally as a test bed for a larger, maybe statewide system.

The basic idea is to give women a quick, easy, and safe way to report and catalog abuse, and reach out for either police or crisis worker help, all without ever making a traceable phone call. Piecing together a system that consists of a laptop running FrontlineSMS, a mobile phone, and a few PHP scripts sitting on an Internet connection, I’m creating a system where women can send messages to various help authorities or just record instances of abuse for later use in court. For example:

C <A message that she wants to send to a crisis counselor>
P <A message she wants to send to a police officer>
R <A message she wants to be recorded for later use in court detailing an abusive incident>

FrontlineSMS keywordsUsing the CPR system, women in dangerous situations can quietly and safely reach out for help when a phone call simply isn’t possible. Using FrontlineSMS will allow both police and crisis agencies to have two way communication with the victim thereby ensuring the communication loop is never broken.

Building the vision

Since I’m still developing the system, I’ve not deployed an installation of it yet but I’ve been getting great feedback from various agencies I’ve spoken to. Eventually, I’d like to implement a way for victims to send pictures, video, and audio, and have it automatically attached to their case file within the CPR system for later use in court. That will come later and probably with some community help.

None of this would be possible without FrontlineSMS. While I am a professional software developer, I probably would never have developed a system like FrontlineSMS and the fact that it’s available as open source makes it incredibly accessible.

I’ll be sure to keep everyone up to date on how this project is coming along as it progresses. I’ll also be sure to blog about how we’re using FrontlineSMS in our Vision Africa project being launched very soon. Until then, feel free to send your feedback or make comments to this post. Thank you”.

Anthony Papillion
Founder
OpenEMR HQ
www.openemrhq.com

(This post originally appeared on Anthony’s “CajonTechie’s Mindstream” blog, and is republished with permission)

92 comments

1 Ken Banks { 05.11.09 at 5:26 pm }

"Tackling domestic violence: An SMS SOS". Latest @frontlinesms Guest Post, courtesy @CajunTechie http://tinyurl.com/po54sa

2 changefeed (changefeed) { 05.11.09 at 5:27 pm }

->@kiwanja: Tackling domestic violence: An SMS SOS http://tinyurl.com/po54sa

3 changefeed { 05.11.09 at 5:27 pm }

->@kiwanja: Tackling domestic violence: An SMS SOS http://tinyurl.com/po54sa

4 changefeed { 05.11.09 at 5:27 pm }

->@kiwanja: Tackling domestic violence: An SMS SOS http://tinyurl.com/po54sa

5 ithorpe (Ian Thorpe) { 05.11.09 at 5:37 pm }

RT: @kiwanja: “Tackling domestic violence: An SMS SOS”. Latest @frontlinesms Guest Post, courtesy @CajunTechie http://tinyurl.com/po54sa

6 Ian Thorpe { 05.11.09 at 5:37 pm }

RT: @kiwanja: “Tackling domestic violence: An SMS SOS”. Latest @frontlinesms Guest Post, courtesy @CajunTechie http://tinyurl.com/po54sa

7 ithorpe { 05.11.09 at 5:37 pm }

RT: @kiwanja: “Tackling domestic violence: An SMS SOS”. Latest @frontlinesms Guest Post, courtesy @CajunTechie http://tinyurl.com/po54sa

8 Janine { 05.11.09 at 6:17 pm }

This is a wonderful use of mobile technology, truly wonderful. I hope the plans materialise and gain sufficient traction to make a difference to the lives of women all over the US (who should also support your cause).

Thank you! Janine

9 kiwanja (Ken Banks) { 05.11.09 at 6:50 pm }

“Tackling domestic violence: An SMS SOS”. Latest @frontlinesms Guest Post, courtesy @CajunTechie http://tinyurl.com/po54sa

10 Ken Banks { 05.11.09 at 6:50 pm }

“Tackling domestic violence: An SMS SOS”. Latest @frontlinesms Guest Post, courtesy @CajunTechie http://tinyurl.com/po54sa

11 kiwanja { 05.11.09 at 6:50 pm }

“Tackling domestic violence: An SMS SOS”. Latest @frontlinesms Guest Post, courtesy @CajunTechie http://tinyurl.com/po54sa

12 calweb (Calvin D. Webster II) { 05.11.09 at 7:25 pm }

@kiwanja RT : “Tackling domestic violence: An SMS SOS”. Latest @frontlinesms Guest Post, courtesy @CajunTechie http://tinyurl.com/po54sa

13 Calvin D. Webster II { 05.11.09 at 7:25 pm }

@kiwanja RT : “Tackling domestic violence: An SMS SOS”. Latest @frontlinesms Guest Post, courtesy @CajunTechie http://tinyurl.com/po54sa

14 calweb { 05.11.09 at 7:25 pm }

@kiwanja RT : “Tackling domestic violence: An SMS SOS”. Latest @frontlinesms Guest Post, courtesy @CajunTechie http://tinyurl.com/po54sa

15 Donald Smith { 05.11.09 at 10:02 pm }

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16 nomorescams { 05.11.09 at 10:02 pm }

Tackling domestic violence: An SMS SOS | Build it Kenny, and they …: This is the seventh in our series of Fron.. http://bit.ly/U5OMY

17 frontlinesms (FrontlineSMS o/) { 05.12.09 at 7:34 pm }

Using FrontlineSMS to help put a stop to domestic violence against women, courtesy @CajunTechie. http://tinyurl.com/po54sa

18 FrontlineSMS o/ { 05.12.09 at 7:34 pm }

Using FrontlineSMS to help put a stop to domestic violence against women, courtesy @CajunTechie. http://tinyurl.com/po54sa

19 FrontlineSMS o/ { 05.12.09 at 7:34 pm }

Using FrontlineSMS to help put a stop to domestic violence against women, courtesy @CajunTechie. http://tinyurl.com/po54sa

20 FrontlineSMS o/ { 05.12.09 at 7:34 pm }

Using FrontlineSMS to help put a stop to domestic violence against women, courtesy @CajunTechie. http://tinyurl.com/po54sa

21 FrontlineSMS o/ { 05.12.09 at 7:34 pm }

Using FrontlineSMS to help put a stop to domestic violence against women, courtesy @CajunTechie. http://tinyurl.com/po54sa

22 FrontlineSMS o/ { 05.12.09 at 7:34 pm }

Using FrontlineSMS to help put a stop to domestic violence against women, courtesy @CajunTechie. http://tinyurl.com/po54sa

23 FrontlineSMS o/ { 05.12.09 at 7:34 pm }

Using FrontlineSMS to help put a stop to domestic violence against women, courtesy @CajunTechie. http://tinyurl.com/po54sa

24 FrontlineSMS o/ { 05.12.09 at 7:34 pm }

Using FrontlineSMS to help put a stop to domestic violence against women, courtesy @CajunTechie. http://tinyurl.com/po54sa

25 FrontlineSMS o/ { 05.12.09 at 7:34 pm }

Using FrontlineSMS to help put a stop to domestic violence against women, courtesy @CajunTechie. http://tinyurl.com/po54sa

26 FrontlineSMS o/ { 05.12.09 at 7:34 pm }

Using FrontlineSMS to help put a stop to domestic violence against women, courtesy @CajunTechie. http://tinyurl.com/po54sa

27 FrontlineSMS o/ { 05.12.09 at 7:34 pm }

Using FrontlineSMS to help put a stop to domestic violence against women, courtesy @CajunTechie. http://tinyurl.com/po54sa

28 FrontlineSMS o/ { 05.12.09 at 7:34 pm }

Using FrontlineSMS to help put a stop to domestic violence against women, courtesy @CajunTechie. http://tinyurl.com/po54sa

29 FrontlineSMS o/ { 05.12.09 at 7:34 pm }

Using FrontlineSMS to help put a stop to domestic violence against women, courtesy @CajunTechie. http://tinyurl.com/po54sa

30 FrontlineSMS o/ { 05.12.09 at 7:34 pm }

Using FrontlineSMS to help put a stop to domestic violence against women, courtesy @CajunTechie. http://tinyurl.com/po54sa

31 FrontlineSMS o/ { 05.12.09 at 7:34 pm }

Using FrontlineSMS to help put a stop to domestic violence against women, courtesy @CajunTechie. http://tinyurl.com/po54sa

32 FrontlineSMS o/ { 05.12.09 at 7:34 pm }

Using FrontlineSMS to help put a stop to domestic violence against women, courtesy @CajunTechie. http://tinyurl.com/po54sa

33 FrontlineSMS o/ { 05.12.09 at 7:34 pm }

Using FrontlineSMS to help put a stop to domestic violence against women, courtesy @CajunTechie. http://tinyurl.com/po54sa

34 FrontlineSMS o/ { 05.12.09 at 7:34 pm }

Using FrontlineSMS to help put a stop to domestic violence against women, courtesy @CajunTechie. http://tinyurl.com/po54sa

35 FrontlineSMS o/ { 05.12.09 at 7:34 pm }

Using FrontlineSMS to help put a stop to domestic violence against women, courtesy @CajunTechie. http://tinyurl.com/po54sa

36 FrontlineSMS o/ { 05.12.09 at 7:34 pm }

Using FrontlineSMS to help put a stop to domestic violence against women, courtesy @CajunTechie. http://tinyurl.com/po54sa

37 FrontlineSMS o/ { 05.12.09 at 7:34 pm }

Using FrontlineSMS to help put a stop to domestic violence against women, courtesy @CajunTechie. http://tinyurl.com/po54sa

38 FrontlineSMS o/ { 05.12.09 at 7:34 pm }

Using FrontlineSMS to help put a stop to domestic violence against women, courtesy @CajunTechie. http://tinyurl.com/po54sa

39 FrontlineSMS o/ { 05.12.09 at 7:34 pm }

Using FrontlineSMS to help put a stop to domestic violence against women, courtesy @CajunTechie. http://tinyurl.com/po54sa

40 FrontlineSMS o/ { 05.12.09 at 7:34 pm }

Using FrontlineSMS to help put a stop to domestic violence against women, courtesy @CajunTechie. http://tinyurl.com/po54sa

41 FrontlineSMS o/ { 05.12.09 at 7:34 pm }

Using FrontlineSMS to help put a stop to domestic violence against women, courtesy @CajunTechie. http://tinyurl.com/po54sa

42 FrontlineSMS o/ { 05.12.09 at 7:34 pm }

Using FrontlineSMS to help put a stop to domestic violence against women, courtesy @CajunTechie. http://tinyurl.com/po54sa

43 FrontlineSMS o/ { 05.12.09 at 7:34 pm }

Using FrontlineSMS to help put a stop to domestic violence against women, courtesy @CajunTechie. http://tinyurl.com/po54sa

44 FrontlineSMS o/ { 05.12.09 at 7:34 pm }

Using FrontlineSMS to help put a stop to domestic violence against women, courtesy @CajunTechie. http://tinyurl.com/po54sa

45 FrontlineSMS o/ { 05.12.09 at 7:34 pm }

Using FrontlineSMS to help put a stop to domestic violence against women, courtesy @CajunTechie. http://tinyurl.com/po54sa

46 FrontlineSMS o/ { 05.12.09 at 7:34 pm }

Using FrontlineSMS to help put a stop to domestic violence against women, courtesy @CajunTechie. http://tinyurl.com/po54sa

47 FrontlineSMS o/ { 05.12.09 at 7:34 pm }

Using FrontlineSMS to help put a stop to domestic violence against women, courtesy @CajunTechie. http://tinyurl.com/po54sa

48 FrontlineSMS o/ { 05.12.09 at 7:34 pm }

Using FrontlineSMS to help put a stop to domestic violence against women, courtesy @CajunTechie. http://tinyurl.com/po54sa

49 FrontlineSMS o/ { 05.12.09 at 7:34 pm }

Using FrontlineSMS to help put a stop to domestic violence against women, courtesy @CajunTechie. http://tinyurl.com/po54sa

50 FrontlineSMS o/ { 05.12.09 at 7:34 pm }

Using FrontlineSMS to help put a stop to domestic violence against women, courtesy @CajunTechie. http://tinyurl.com/po54sa

51 FrontlineSMS o/ { 05.12.09 at 7:34 pm }

Using FrontlineSMS to help put a stop to domestic violence against women, courtesy @CajunTechie. http://tinyurl.com/po54sa

52 FrontlineSMS o/ { 05.12.09 at 7:34 pm }

Using FrontlineSMS to help put a stop to domestic violence against women, courtesy @CajunTechie. http://tinyurl.com/po54sa

53 FrontlineSMS o/ { 05.12.09 at 7:34 pm }

Using FrontlineSMS to help put a stop to domestic violence against women, courtesy @CajunTechie. http://tinyurl.com/po54sa

54 FrontlineSMS o/ { 05.12.09 at 7:34 pm }

Using FrontlineSMS to help put a stop to domestic violence against women, courtesy @CajunTechie. http://tinyurl.com/po54sa

55 FrontlineSMS o/ { 05.12.09 at 7:34 pm }

Using FrontlineSMS to help put a stop to domestic violence against women, courtesy @CajunTechie. http://tinyurl.com/po54sa

56 FrontlineSMS o/ { 05.12.09 at 7:34 pm }

Using FrontlineSMS to help put a stop to domestic violence against women, courtesy @CajunTechie. http://tinyurl.com/po54sa

57 FrontlineSMS o/ { 05.12.09 at 7:34 pm }

Using FrontlineSMS to help put a stop to domestic violence against women, courtesy @CajunTechie. http://tinyurl.com/po54sa

58 FrontlineSMS o/ { 05.12.09 at 7:34 pm }

Using FrontlineSMS to help put a stop to domestic violence against women, courtesy @CajunTechie. http://tinyurl.com/po54sa

59 FrontlineSMS o/ { 05.12.09 at 7:34 pm }

Using FrontlineSMS to help put a stop to domestic violence against women, courtesy @CajunTechie. http://tinyurl.com/po54sa

60 FrontlineSMS o/ { 05.12.09 at 7:34 pm }

Using FrontlineSMS to help put a stop to domestic violence against women, courtesy @CajunTechie. http://tinyurl.com/po54sa

61 FrontlineSMS o/ { 05.12.09 at 7:34 pm }

Using FrontlineSMS to help put a stop to domestic violence against women, courtesy @CajunTechie. http://tinyurl.com/po54sa

62 FrontlineSMS o/ { 05.12.09 at 7:34 pm }

Using FrontlineSMS to help put a stop to domestic violence against women, courtesy @CajunTechie. http://tinyurl.com/po54sa

63 FrontlineSMS o/ { 05.12.09 at 7:34 pm }

Using FrontlineSMS to help put a stop to domestic violence against women, courtesy @CajunTechie. http://tinyurl.com/po54sa

64 FrontlineSMS o/ { 05.12.09 at 7:34 pm }

Using FrontlineSMS to help put a stop to domestic violence against women, courtesy @CajunTechie. http://tinyurl.com/po54sa

65 FrontlineSMS o/ { 05.12.09 at 7:34 pm }

Using FrontlineSMS to help put a stop to domestic violence against women, courtesy @CajunTechie. http://tinyurl.com/po54sa

66 FrontlineSMS o/ { 05.12.09 at 7:34 pm }

Using FrontlineSMS to help put a stop to domestic violence against women, courtesy @CajunTechie. http://tinyurl.com/po54sa

67 FrontlineSMS o/ { 05.12.09 at 7:34 pm }

Using FrontlineSMS to help put a stop to domestic violence against women, courtesy @CajunTechie. http://tinyurl.com/po54sa

68 FrontlineSMS o/ { 05.12.09 at 7:34 pm }

Using FrontlineSMS to help put a stop to domestic violence against women, courtesy @CajunTechie. http://tinyurl.com/po54sa

69 FrontlineSMS o/ { 05.12.09 at 7:34 pm }

Using FrontlineSMS to help put a stop to domestic violence against women, courtesy @CajunTechie. http://tinyurl.com/po54sa

70 FrontlineSMS o/ { 05.12.09 at 7:34 pm }

Using FrontlineSMS to help put a stop to domestic violence against women, courtesy @CajunTechie. http://tinyurl.com/po54sa

71 FrontlineSMS o/ { 05.12.09 at 7:34 pm }

Using FrontlineSMS to help put a stop to domestic violence against women, courtesy @CajunTechie. http://tinyurl.com/po54sa

72 FrontlineSMS o/ { 05.12.09 at 7:34 pm }

Using FrontlineSMS to help put a stop to domestic violence against women, courtesy @CajunTechie. http://tinyurl.com/po54sa

73 FrontlineSMS o/ { 05.12.09 at 7:34 pm }

Using FrontlineSMS to help put a stop to domestic violence against women, courtesy @CajunTechie. http://tinyurl.com/po54sa

74 FrontlineSMS o/ { 05.12.09 at 7:34 pm }

Using FrontlineSMS to help put a stop to domestic violence against women, courtesy @CajunTechie. http://tinyurl.com/po54sa

75 FrontlineSMS o/ { 05.12.09 at 7:34 pm }

Using FrontlineSMS to help put a stop to domestic violence against women, courtesy @CajunTechie. http://tinyurl.com/po54sa

76 FrontlineSMS o/ { 05.12.09 at 7:34 pm }

Using FrontlineSMS to help put a stop to domestic violence against women, courtesy @CajunTechie. http://tinyurl.com/po54sa

77 FrontlineSMS o/ { 05.12.09 at 7:34 pm }

Using FrontlineSMS to help put a stop to domestic violence against women, courtesy @CajunTechie. http://tinyurl.com/po54sa

78 FrontlineSMS o/ { 05.12.09 at 7:34 pm }

Using FrontlineSMS to help put a stop to domestic violence against women, courtesy @CajunTechie. http://tinyurl.com/po54sa

79 FrontlineSMS o/ { 05.12.09 at 7:34 pm }

Using FrontlineSMS to help put a stop to domestic violence against women, courtesy @CajunTechie. http://tinyurl.com/po54sa

80 FrontlineSMS o/ { 05.12.09 at 7:34 pm }

Using FrontlineSMS to help put a stop to domestic violence against women, courtesy @CajunTechie. http://tinyurl.com/po54sa

81 FrontlineSMS o/ { 05.12.09 at 7:34 pm }

Using FrontlineSMS to help put a stop to domestic violence against women, courtesy @CajunTechie. http://tinyurl.com/po54sa

82 FrontlineSMS o/ { 05.12.09 at 7:34 pm }

Using FrontlineSMS to help put a stop to domestic violence against women, courtesy @CajunTechie. http://tinyurl.com/po54sa

83 womenadvocates (Women Advocates ) { 05.12.09 at 7:42 pm }

RT @frontlinesms Frontline SMS helps put a stop to domestic violence against women, courtesy http://tinyurl.com/po54sa

84 Lys Anzia { 05.12.09 at 7:42 pm }

RT @frontlinesms Frontline SMS helps put a stop to domestic violence against women, courtesy http://tinyurl.com/po54sa

85 Women Advocates { 05.12.09 at 7:42 pm }

RT @frontlinesms Frontline SMS helps put a stop to domestic violence against women, courtesy http://tinyurl.com/po54sa

86 Anthony Papillion { 05.13.09 at 4:25 pm }

Hey Everyone,

Thank you all for your supportive retweet and comments. Hopefully, I’ll get this off the ground here in Oklahoma and start to work with other areas to implement similar systems.

Anthony

87 KeHoeff { 05.28.09 at 8:23 pm }

hey this is a very interesting article!

88 Aleksei Ivanov { 07.23.09 at 9:15 am }

Trackling Domestic Violence: An SMS SOS –> http://bit.ly/uHtpw
Made on @frontlinesms

89 Axsis { 07.23.09 at 9:15 am }

Trackling Domestic Violence: An SMS SOS –> http://bit.ly/uHtpw
Made on @frontlinesms

90 Aleksei Ivanov { 08.08.09 at 7:08 pm }

Trackling Domestic Violence: An SMS SOS –> http://bit.ly/uHtpw Based on @frontlinesms

91 Axsis { 08.08.09 at 7:08 pm }

Trackling Domestic Violence: An SMS SOS –> http://bit.ly/uHtpw Based on @frontlinesms

92 Update: Domestic violence – An SMS SOS : FrontlineSMS { 11.14.11 at 8:41 pm }

[...] original FrontlineSMS guest post, which describes the thinking behind the project, is available here. Congratulations to everyone at “FamilyFIRST” for such a great, inspiring and hugely [...]

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