Video: Mobile Phones for Development

Date: Monday 20th September, 2010
Venue: London School of Economics
Speakers: Dr Jenny Aker, Ken Banks, Dawn Haig-Thomas
Chair: Diane Coyle

IGC Growth Week 2010 Public Discussion

“Mobile phones have the potential to contribute significantly to economic growth in the developing world, in both the private and public sector. From improving market information for fish traders in Lake Victoria, to enabling medical outreach services in rural South Asia, the mobile is a versatile and adaptable tool. What impact can mobiles have on those previously excluded from financial services and communications networks? Which policies will help turn the promise of mobiles into real benefits for the poorest people?

This session, moderated by Diane Coyle, OBE, of Enlightenment Economics, features a panel of researchers and practitioners sharing ideas and experience from the field, discussing a range of case studies from literacy and conditional cash transfer programs in Niger to SMS-based communications for rural hospitals in Malawi”.

Jenny Aker is assistant professor of development economics at The Fletcher School of International Affairs, Tufts University.

Ken Banks is the founder of FrontlineSMS and kiwanja.net.

Dawn Haig-Thomas is director of the GSM Association Development Fund.

Further details of the event, including an audio version of the discussion, are available on the London School of Economics website.

FrontlineSMS at The Feast ’09

I’ve always maintained that the greater the distance between an ICT4D ‘problem’ and the problem solver, the greater the chance of failure. The difficulty here is that quite often the problem and the resources available to fix it are in different places, and available to the wrong people.

While ‘we’ – those who rarely fully understand the problem – have easier access to the technology and funding, those who do more fully understand it don’t. This is why the current proliferation of local innovation and IT-focused business hubs across Africa is so exciting and has so much potential.

More via this short edited five minute talk I gave last year at The Feast in New York. Further in-depth thoughts on who might be best placed to run ICT4D and mobile-for-development (m4d) projects, check out this recent blog post, “Dissecting “m4d”: Back to basics“.

FrontlineSMS @ Thinking Digital 2010

“Thinking Digital is an annual conference where the world’s greatest thinkers and innovators gather to inspire, to entertain, and to discuss the latest ideas and technologies”.

FrontlineSMS was invited to give the closing address at the end of the second day of the conference. In this 30 minute video, we talk about innovation more broadly, and our work developing mobile tools specifically for NGOs around the world.

This video is also available on the Thinking Digital website, and the FrontlineSMS Community site. Other videos from the event are available here. Thanks again to Herb and the rest of the Thinking Digital team for the opportunity to present.

Celebrating the “enabling environment”

“From the palm streets of Sierra Leone to the fireworks of Boulder, we bring you an episode throbbing with life and contemplation. This time our exceptional production team highlight the work of 2010 Unreasonable Fellow Ben Lyon. Ben talks about his company FrontlineSMS:Credit which provides an effective technological bridge between mobile money providers and microfinance banking solutions to deliver state of the art financial services to the bottom of the pyramid consumers”.

This is a great video for a number of reasons. It captures Ben’s vision, ambition and spirit perfectly, and gives him an ideal platform to tell his own story in his own words.

Stories are increasingly important, and this was reinforced recently during my week with National Geographic (who always need more than just solid science to justify a magazine article or TV slot). The best way to resonate with others, and inspire, is to have a story and a passion which resonates and inspires. As Fried and Hansson put it in their recent book, “Inject what’s unique about the way you think into what you sell. Decommoditise your product. Make it something no-one else can offer”.

I met Ben through Josh Nesbit – Executive Director of FrontlineSMS:Medic – last June. That’s a little over a year ago. It’s incredible – and by no means unreasonable! – to see how far he’s got in such a short space of time, and with so little funding and resources (although that is rapidly changing). An early PC World article we pushed out was intended to generate some interest in his idea, but I think what’s happened since has surprised even Ben.

It’s also great to see the kind of support available to budding innovators and entrepreneurs today. When I started out in mobile in 2003 there was little by way of any genuine support network, and it was more a matter of everyone feeling their own way. Organisations such as the unreasonable institute now play an invaluable role identifying and nurturing young talent, and there’s very little doubt that many of the 2010 Fellows have got a great future ahead of them.

The term “enabling environment” may be ambiguous and over-used, but there’s little doubt it could be applied here better than anywhere else.

Related posts:
Mechanics vs. motivation: The two faces of social innovation
Enabling the inspiration generation