In numbers: A decade of mobile

January 2013 will be my ten year anniversary in “mobiles for development”. To say a lot has changed is something of an understatement. Back in those early pre-m4d-community days I would often get asked “Do they have mobile phone networks in Africa?”, or “How do people in Africa afford phones?”, or “Why are you wasting your time looking at the use of mobile phones in development?”.

Silly questions today, but not so silly back then, perhaps. Mobile phone ownership and penetration were largely in their infancy, and I only began looking at the conservation and development potential of this ’emerging’ technology thanks to the incredible vision of a team at Fauna & Flora International in Cambridge, UK. A year after we started work we’d not only developed a groundbreaking project – wildlive! – but pulled together what was likely the first comprehensive report on the development potential of mobile phones. With so little actual data to go on, most of our research was based on anecdotal evidence. Ironically, solid data – even ten years on – is still a little tricky to come by.

(The full report is available in the kiwanja Mobile Database here).

Over the past nine years the conversation – and the technology – have moved on considerably, and today few people would argue that mobiles have had a transformative effect in the developing world. Quite where things are headed is a little unclear, but infographics such as this two-pager from the World Bank can help remind us how far we’ve come, and how exciting this sector is to work in.

Click for a larger (readable) version of page one here and page two here.

I would say “Here’s to the next ten years”, but with the pace of change we’ve seen so far we’re probably best not looking that far ahead.

The Networked Society Forum. In tweets.

“Information and Communication Technology (ICT) is changing the way we live and learn faster than ever before. At NEST – The Networked Society Forum in Hong Kong – we gathered ICT leaders, world-renowned professors, top politicians and inspirational global leaders to discuss: How ICT can shape the future of learning for everyone, everywhere?”

I’ve just returned from a whirlwind visit to Hong Kong attending NEST, an event organised by Ericsson to explore how the technology industry can contribute to, and promote, the development sector. This meeting – which may turn into an annual event – focused specifically on education. It was high-level, attended by the CEO’s of many of the top technology companies around the world. I was fortunate to be invited to represent the non-profit sector.

As I’ve done before at conferences in Aspen and Oxford, here’s another “in tweets” post which hopefully gives a flavour of some of the topics under discussion. (You can click on the images to link to the original tweet).

Context: The CEO of Ericsson, Hans Vestberg, sets the scene in his opening remarks. Mobile phones, whilst very personal devices, have a much broader collective impact when considered part of a global ‘network’. The potential of this ‘networked society’ formed the basis of NEST 2011.

Context: Jeffrey Sachs, Director of The Earth Institute at Columbia University, echoes what many in the ‘mobile-for-development’ community believe. Note his use of the word instrument, not solution.

Context: Some of the greatest contributions to the morning session forced delegates to challenge their assumptions. Just because we were talking about education didn’t mean we had to accept there would always be a role for teachers, or text books. In the digital future, assume nothing.

Context: Something I’ve long called for, as a sector we should be more willing to focus efforts on initiatives that are working – rather than continually chasing the next big thing. Let’s find examples of successes in our field, and let donors and government see that technology can make a positive impact.

Context: If you’ve not come across Sugata Mitra’s work then take a look. A proponent of “self learning”, Sugata forced many attendees to challenge their assumptions on everything from education to qualifications, including the question here (for which no-one seemed to have an answer).

Context: One of my comments from the floor. It’s important that we don’t over-hype the role technology can play in the wider education debate. There are many problems that need tackling – financial, cultural, geographical – and ICT cannot help bridge them all.

Context: What do we mean by “education”? What do we mean by “qualification”? Add to that – what do we mean by “developing”? All countries are constantly in stages of development, surely?

Context: One of my comments from the floor. Many delegates believed that key learning needed to happen in schools. I don’t think it does.

Context: If it turns out that technology is able teach better than people, then we should let it. Teachers may not be part of the solution.

Context: In his closing keynote, President Clinton reminded us to keep it real. Despite the progress and potential for modern technology to solve some of the bigger challenges, there is still much to be done. We’re not there yet – by a long way.

Ericsson will be releasing videos, interviews and other materials over the coming weeks. Keep an eye on the Forum website for more.

ICT4D postcards

“Luxury Travel Stories is about the idea of connecting the world via ‘stories’ in postcard format. A photo with accompanying text no more than what would fit on the back of a postcard”.

Last month I was invited to contribute a postcard to the Luxury Travel Stories project, and chose the photo – and text – below. You can view the post, and those from other contributors, here. The whole site is based on the idea of “connecting the world via ‘stories’ in postcard format. A photo with accompanying text no more than what would fit on the back of a postcard”. Like “Dear Photograph” (which I blogged about here), it’s a simple but compelling idea.

It was 2004, and I was working on a project which took me to the intersection of technology and international development. Much to many people’s surprise, mobile phones were beginning to make their way into parts of rural Africa, including areas like that in the photo. This is Bushbuckridge – an area which straddles Kruger National Park in South Africa. These women spend most of their days queueing for water, and we pulled up one morning when I took this shot. I use it a lot in my work. It highlights the challenges we face in the development community, and challenges me to think hard about the role of technology – if any – in improving people’s lives.

One of the things I’ve always maintained is that we often know little about the background and motivation of people working in our field, and how they came to work in it. So, in part as a way to rectify this I thought it would be great to put together a slideshow of ICT4D-related postcards to share online.

If you’d like to take part I’ll need the following:

1. A photo (high resolution if possible) – one you’ve taken, please. All it needs to qualify is to have a technology theme – radio, mobile phone, computer, solar lamp and so on.
2. Details of where it was taken and the year (if you remember).
3. A short description of what it is, and why it means something to you. Keep it short – think back of a postcard! We want personal stories – how you connect with the picture – not just a description of what it is.
4. A link to your website, blog or Twitter handle (or all three) so I can point people back to you and your work.

You can email all of this to postcards@kiwanja.net

Once I have enough I’ll pull everything together and drop it into Slideshare. If enough people contribute it might be fun to map the photos, and stories, on Ushahidi.

Looking forward to seeing where this goes…

When in Rome. Or Africa.

Whenever I find myself in front of a group of students, or young people aspiring to work in development, I’m usually asked to share one piece of advice with them. I usually go with this: Get out there while you can and understand the context of the people you aspire to help. As you get older the reality is that it becomes harder to travel for extended periods, or to randomly go and live overseas.

In the early days of ICT4D and m4d – and development more broadly – it may have been seen as a luxury to understand the context of your target users (many solutions were seen as “universal”, after all). Today I’d say it’s become a necessity.

In my earlier days I did a lot of travel, mostly to and around Africa. (One thing I regret never managing to do was walk across the continent, something I started tentatively planning a few years ago). As our organisation has grown and my role within it changed, I spend more time today travelling to conferences giving talks than actually doing the work. My last major piece of extended fieldwork (i.e. longer than a week) was back in the summer of 2007 when I spent a month in Uganda consulting with Grameen’s fledgling AppLab.

There’s more to it, though, than just “getting out there”. What you learn, sense, pick up and appreciate about the place you’re in and the people you’re with largely depends on the kind of traveller you are. The truth of the matter is you’ll rarely get a real sense of a place staying for just a few days in the capital city behind the walls of a four or five star hotel. Quite often the more you get out of your comfort zone the more you learn.

I’ve been hugely fortunate to have lived and worked in many countries – mostly in Africa – since I set out to work in development almost twenty years ago. And during that time I’ve developed quite a few “travel habits” to help me get the most out of my time there.

Here’s my Top 15:

1. Stay in a locally-owned or run hotel (or even better, guest house).
2. Spend as much time as possible on foot. Draw a map.
3. Get out of the city.
4. Check out the best places to watch Premiership football.
5. Ignore health warnings (within reason) and eat in local cafes/markets.
6. Buy local papers, listen to local radio, watch local TV, visit local cinemas.
7. Use public transport. Avoid being ‘chauffeured’ around.
8. Take a camera. Take your time taking pictures.
9. Go for at least a month.
10. Visit villages on market days.
11. Spend time in local bookshops, libraries and antique/art shops.
12. Read up on the history and background of where you’re going. Buy a locally-written history and geography book.
13. Be sure to experience the city on foot, at night.
14. Wherever you are, get up for a sunrise stroll. It’s a different, fascinating (and cooler) time of day.
15. Don’t over-plan. Be open to unexpected opportunities.

Finally, if you’re looking for advice on what to take on a trip to Africa, good friend Erik Hersman (aka WhiteAfrican) has an excellent post here.

Additional suggestions

Rebecca Harrison (@rhrsn on Twitter):
16. Seize any opportunity to visit homes, especially at meal times.