Few companies succeed if they don’t take the time to understand their users. Fewer non-profit ventures succeed if they don’t either. After recently ‘moving on’ from FrontlineSMS and a ten year spell focusing exclusively on ICT4D, I’m beginning to realise that much of the wider technology-based social sector suffers from not-too-dissimilar problems. Few people, it … Continue reading Time to think message and motivation
Tag: tools
Taking the social mobile “taste test”
“After all is said and done, a lot more will be said than done” – Unknown author Twitter has been abuzz lately with fascinating snippets of advice on how to succeed, how not to fail, what makes a good social venture, what makes a good mobile project or how to be a successful social entrepreneur. … Continue reading Taking the social mobile “taste test”
Social mobile and the missing metrics
Scenario 1: Five hundred people gather together for three days. They talk, they discuss, they share and they learn. And then they leave. Some stay in touch, others have picked up enough to start a project of their own. Others just leave with a satisfied curiosity, others with the odd new blog post behind them … Continue reading Social mobile and the missing metrics
Building for mobile at the margins
Fortunately for us, many of the day-to-day technologies which drive large chunks of our on-line lives quietly tick away in the background, only reminding us of our total dependence on them when something breaks or goes wrong. We take the complex ecosystem which drives much of this for granted. Last month I was invited to … Continue reading Building for mobile at the margins
When help comes in a box
For those of you who don’t know, Tactical Tech is an international NGO specialising in helping human rights advocates use information, communications and digital technologies to maximise the impact of their advocacy work. They empower by providing advocates with guides, tools, training and consultancy which help them develop the skills and tactics they need to … Continue reading When help comes in a box
FrontlineSMS: Now with Forms
It’s been a hectic few months, but we’re finally there. Today we’re excited to announce the release of the new FrontlineForms, an SMS-driven data collection tool which seamlessly integrates into our existing and growing FrontlineSMS platform. Sure, data collection tools already exist, but many require mobile internet access to function, degrees in Linux to get … Continue reading FrontlineSMS: Now with Forms