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Mobile Design. Sans Frontieres.

Although I find myself intrigued by the convergence of computer science, human computer interaction (HCI) design and international development, it’s not often that I find myself in a room of experts. They’re just not places I tend to mix, most likely because I have no professional IT qualifications, let alone a computer science degree, and I’ve done most of my own software design off-the-cuff, much to the dismay of people who hoped there was a robust process behind it.

Last August I got my first taste of the very real challenges that the computer science world faces when it comes up against the equally real challenges of international development. The meeting – convened at UC Berkeley – was an eye-opener for me to say the least, and as I left I blogged about how thankful I was that it wasn’t me who had to come up with the answers. You can read that post here.

A little later in the year I was invited to speak at the First International Workshop on Expressive Interactions for Sustainability and Empowerment, held at one of Vodafone’s London offices. The topic of conversation was similar, but here the focus was on how to build mobile tools that work in difficult, challenging, ‘foreign’ environments. Following my talk I was invited by the Editor of Interfaces, John Knight, to contribute an article to the next edition of their magazine.

For the article I teamed up with Joel Selanikio, co-founder of DataDyne.org and the creator of the EpiSurveyor mobile data collection tool. It made sense working with Joel for a number of reasons. Not only have I known and admired him and his work for some time, but Joel is first and foremost a paediatrician. For him – like me – understanding the problem takes priority over the technology, consideration of which should always come last. FrontlineSMS and EpiSurveyor have both evolved from time spent in the field – observing, experiencing and understanding before designing, developing and building.

You can read our thoughts on the process – “Ten things you might want to know before building for mobile – in the current edition of Interfaces magazine (PDF, 2.5Mb).

For further posts on the subject see the “Mobile applications development” section of this blog, which includes a 10 minute video on the topic.

35 comments

1 changefeed { 01.10.10 at 3:51 pm }

->@kiwanja: Mobile Design. Sans Frontieres. http://bit.ly/7XhMTN

2 Tariq Khokhar { 01.10.10 at 4:25 pm }

"Simple and free scales better than complicated and expensive" and more on building for mobile http://bit.ly/6GJRmj by @kiwanja via @jranck

3 @mikegechter's RSS { 01.10.10 at 5:03 pm }

Mobile Design. Sans Frontieres.: Although I find myself intrigued by the convergence of computer science, human.. http://bit.ly/7XhMTN

4 Mobile Design. Sans Frontieres. | Build it Kenny, and they will … Thank god for 3G { 01.10.10 at 5:03 pm }

[...] the original post:  Mobile Design. Sans Frontieres. | Build it Kenny, and they will … By admin | category: mobile | tags: computer-science, convergence, find-myself, hci, [...]

5 Ken Banks { 01.10.10 at 5:14 pm }

Further thoughts on building for mobile on the margins. "Mobile Design. Sans Frontieres". http://is.gd/613In

6 Deborah Elzie { 01.10.10 at 5:32 pm }

reading -RT @kiwanja: Further thoughts on building for mobile on the margins. "Mobile Design. Sans Frontieres". http://is.gd/613In

7 Debs { 01.10.10 at 5:37 pm }

Thanks for the link to the Interfaces mag, Kenny! Some really interesting articles. And nice to see your thinking evolve, and hear from both you and Joel. Good to hear people writing from experience. :)

8 iPayStation { 01.10.10 at 5:47 pm }

RT @kiwanja: Further thoughts on building for mobile on the margins. "Mobile Design. Sans Frontieres". http://is.gd/613In Generation-M !

9 James BonTempo { 01.10.10 at 6:03 pm }

RT @kiwanja: Further thoughts on building for mobile on the margins. "Mobile Design. Sans Frontieres." http://is.gd/613In

10 Mobile Design. Sans Frontieres. | Build it Kenny, and they will … | Mobile Metering { 01.10.10 at 6:11 pm }

[...] the original post:  Mobile Design. Sans Frontieres. | Build it Kenny, and they will … Tags: attention, device, find-myself, human-computer, recent-study, the-convergence, the-device, [...]

11 Michael Downey { 01.10.10 at 6:23 pm }

#ICT4D (not just mobile) solution design "the right way": "Mobile Design. Sans Frontieres." by @kiwanja http://is.gd/613In

12 Solis Web Graphics { 01.10.10 at 6:40 pm }

Mobile Design. Sans Frontieres. | Build it Kenny, and they will … http://bit.ly/4BRItD

13 Mobile Design. Sans Frontieres. | Build it Kenny, and they will … | Made On Mobile { 01.10.10 at 7:16 pm }

[...] more here: Mobile Design. Sans Frontieres. | Build it Kenny, and they will … Tags: admired-him, article, creator, data-collection, episurveyor, selanikio, sense-working, [...]

14 digitalforgood { 01.11.10 at 1:36 am }

->@kiwanja: Mobile Design. Sans Frontieres. http://bit.ly/7XhMTN http://ow.ly/16jeMB

15 Heather LaGarde { 01.11.10 at 2:09 am }

RT @digitalforgood: ->@kiwanja: Mobile Design. Sans Frontieres. http://bit.ly/7XhMTN http://ow.ly/16jeMB

16 Steve Nickson { 01.11.10 at 3:01 am }

Mobile Design. Sans Frontieres. | Build it Kenny, and they will … http://bit.ly/5VHXMz

17 Mobile Design. Sans Frontieres. | Build it Kenny, and they will … Terms { 01.11.10 at 3:31 am }

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18 Peter Burgess { 01.11.10 at 9:24 am }

Great … a good set of points … I especially like point 8!

19 Ken Banks { 01.11.10 at 11:48 am }

Further thoughts on building for mobile on the margins. "Mobile Design. Sans Frontieres". http://is.gd/613In #m4d #ict4d

20 Mark Oehlert { 01.11.10 at 12:01 pm }

thoughts on building for mobile on the margins. "Mobile Design. Sans Frontieres". http://is.gd/613In #m4d #ict4d /via @kiwanja #lrnchat

21 lovisa { 01.11.10 at 12:51 pm }

RT @kiwanja: Further thoughts on building for mobile on the margins. "Mobile Design. Sans Frontieres". http://is.gd/613In #m4d #ict4d

22 Kyle Outlaw { 01.11.10 at 1:22 pm }

RT @kiwanja Further thoughts on building for mobile on the margins. "Mobile Design. Sans Frontieres". http://is.gd/613In #m4d #ict4d

23 J Newlands { 01.11.10 at 1:34 pm }

Very useful summary of your experiences — would be good to read more of these types of posts/articles from people who have developed tools and services, assuming they’re willing to share

24 Pablarribas Radar { 01.12.10 at 5:09 am }

Delicious: Mobile Design. Sans Frontieres. | Build it Kenny, and they will come… http://bit.ly/7XhMTN

25 Pablarribas Radar { 01.12.10 at 6:53 am }

dlcsubs Mobile Design. Sans Frontieres. | Build it Kenny, and they will come…: http://bit.ly/7XhMTN

26 Most Tweeted Articles by Anthropology Experts { 01.12.10 at 10:02 am }

[...] the world is better placed now to make good choices about the future… 2 Likes Mobile Design. Sans Frontieres. | Build it Kenny, and they will come… Although I find myself intrigued by the convergence of computer science, human computer [...]

27 Aleksei { 01.12.10 at 11:15 pm }

RT @kiwanja: Further thoughts on building for mobile on the margins. "Mobile Design. Sans Frontieres". http://is.gd/613In #m4d #ict4d

28 FrontlineSMS o/ { 01.13.10 at 2:24 pm }

Building and developing FrontlineSMS – a post on lessons learnt. "Mobile Design. Sans Frontieres". http://is.gd/613In #m4d

29 Tweets that mention Mobile Design. Sans Frontieres. | Build it Kenny, and they will come... -- Topsy.com { 01.13.10 at 2:24 pm }

[...] This post was mentioned on Twitter by Ken Banks, Ken Banks, Mark Oehlert, changefeed, lovisa and others. lovisa said: RT @kiwanja: Further thoughts on building for mobile on the margins. "Mobile Design. Sans Frontieres". http://is.gd/613In #m4d #ict4d [...]

30 Allegra { 01.14.10 at 7:13 am }

When Senior Management cannot get a new idea.They bring in the HCI dude to help…which never works or they bring in the HCI guy to make a pig pretty which never works.

Interesting that what Vodafone are doing, however Vodafone do not practice what they preach in terms of Inclusive design and UCD. So, its just publicity to me and it means nothing. Anyone that has a great idea will never take it to any of the conferences and most cool ideas are lock away in Company Vaults.

Sorry, to be DOOM and GLOOM about it but its the fact.

Being an Ergnomist or HCI Guru is a thank less job and pays pea nuts.

Also, everyone ignore’s you. Ask an HCI manager and he will tell u the truth about the real world of coperate life as a HCI Guru.

31 miraj khaled { 01.15.10 at 2:37 pm }

#Mobile #Design.Sans Frontieres http://bit.ly/89LLzS @kiwanja | 'observe, experience & understand b4 you design, develop & build'

32 Aleksei { 01.22.10 at 1:34 am }

@kiwanja "Don't let anything stop you" – one of the best words I've heard. Thank you, Ken, for this good & deep article! http://is.gd/613In

33 Building mobile applications for social good | Build it Kenny, and they will come... { 11.29.11 at 4:31 pm }

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34 Laura Mocanita { 11.29.11 at 7:52 pm }

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35 Building mobile applications for social good { 12.05.11 at 1:02 pm }

[...] reading Check out an earlier article, “Mobile Design. Sans Frontieres,” co-written with friend and colleague Joel Selanikio, and the array of articles on mobile [...]

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