Book Review

The Rise of the Reluctant Innovator
Ken Banks (ed), London Publishing Partnership, 2013, 232 pages

Review by the Society of Business Economists

“Any book with a foreword by Archbishop Desmond Tutu and comments from the World Economic Forum, the BBC and National Geographic is surely one to take notice of, and this book still exceeded my expectations in so many ways.

If the book has a purpose, it is probably to inspire us to innovate using existing technology for those who cannot help themselves. As an economist in the field of innovation and creativity I was ready to uncover the principles involved. What I didn’t expect was the emotional roller coaster that made me stop and wonder why I was so close to tears. Human stories of injustice and income inequality are so much more powerful than statistics. Politicians and economists please take note. I was moved by the magnanimous response of the human spirit to solve the problems. Surprising as this may sound, the story here of a patent lawyer was especially moving.

There are ten stories of ‘reluctant’ innovators. None was forced to innovate but they had the classic necessary combination of motivation, knowledge and ability.

The book was hard to follow sometimes, but much easier if you read about the person and their innovation at the back of the book, before you read their chapter. So many stories in one set of covers made it a little messy too, but also gave so many interesting angles on ‘social’ innovation.

It is an emotional book about the human spirit and the desire help people who cannot help themselves. It is a book about the struggle that innovators face to introduce even low-budget, life-saving innovations. It is a book about the failure of the current economic system to address social needs and how poorer people are locked out from the most basic health care. I got an insight into why childbirth is so dangerous in developing countries; it is more basic than I thought.

This is an uplifting and motivating book about the best aspects of human creativity and desire to help those who need it. It is also a book about not clearing your conscience by convincing yourself that Governments and NGO’s are acting on your behalf; their ego and short-sightedness often gets in the way of innovation despite them being good at some things. It is a story of how any of us with the will can creatively apply our knowledge of existing technology in new situations to have outstanding life-saving or life-changing effects for others.

If that is not enough for you, there is a hidden ‘how-to’ manual about social innovation including the qualities you need. This is no technical manual about stage-gating and managing risk, but rather a guide to making something happen against all odds.

It inspired me to make some of our social innovations around economics happen and it’s a long time since that happened to me. I’ll be using some of the examples of creativity, and recommending partners read this book to get them fired-up for innovation.”

Review by Adrian Woods. Reprinted with permission.

For more on “The Rise of the Reluctant Innovator”, including endorsements and a free sample, visit the book website at reluctantinnovation.com

Principles and Charters: A recipe for harmony in ICT4D?

There’s a phenomenon in the science world known as ‘multiple independent discovery‘. It’s where “similar discoveries are made by scientists working independently of each other” and the Theory of Evolution, the jet engine and the television can be counted among its ranks. Not that any of my work comes close to any of these, it was no surprise when I recently announced my Donors Charter to learn that friends on the other side of the Atlantic were working on something very similar. Or at least that appeared very similar.

My Donors Charter was borne out of a specific frustration that donors often appeared to be funding ICT4D projects they shouldn’t. The result? A sector full of replication, failed pilots, poorly thought-out projects, secrecy and near-zero levels of collaboration – none of it useful.

The Charter was an effort to encourage both donors, and project owners, to ensure they were clear about what they were planning, why they were planning it, and how. The questions didn’t seek to steer them in any specific direction, or encourage them to choose one technology solution or principle over another, but simply to be clearer about the what, why and how of their idea. The questions fell into three categories:

Preliminary questions

  1. Do you understand the problem? Have you seen, experienced or witnessed the problem? Why are you the one fixing it?
  2. Does anything else exist that might solve the problem? Have you searched for existing solutions?
  3. Could anything that you found be adapted to solve the problem?
  4. Have you spoken to anyone working on the same problem? Is collaboration possible? If not, why not?
  5. Is your solution economically, technically and culturally appropriate?

Implementation questions

  1. Have you carried out base research to understand the scale of the problem before you start?
  2. Will you be working with locally-based people and organisations to carry out your implementation? If not, why not?
  3. Are you making full use of the skills and experience of these local partners? How?

Evaluation and post-implementation questions

  1. How do you plan to measure your impact? How will you know if your project was a success or not?
  2. Do you plan to scale up or scale out that impact? If not, why not? If yes, how?
  3. What is your business/sustainability model?

Transparency questions

  1. Are you willing to have your summary project proposal, and any future summary progress reports, posted on the Donors Charter website for the benefit of transparency and more open sharing?

None of these questions are difficult, none are particularly technical, and it’s perfectly reasonable to expect anyone starting a new project to be able to answer them. These are, in my view, the kinds of questions everyone should be working through because, well, they’re common sense. Anyone who hasn’t thought any of this through really needs to go away and think, plan or research a little more. And if it comes to it, yes – drop their idea.

There’s a dual benefit to all of this. Firstly, it would force implementers to consider key issues before reaching out for support, resulting in a reinforcement of best practice. Secondly, it will help the donors themselves by focusing their resources and dollars on projects which are better thought-out and less likely to fail.

Shortly after announcing the Charter last August I was pointed to another site – billed as ‘the same thing’ – which had just been launched a few weeks earlier. This site was billed as the “Principles for Digital Development” and it too had a list of things people needed to consider while designing their project. Unlike my Charter, which was scribbled in the back of a notepad during a train journey home, the Principles were the result of an extensive amount of work by a range of ICT4D players and partners including The Bill and Melinda Gates Foundation, USAID, UNICEF, The World Bank, SIDA, The State Department, WHO, HRP, UNHCR, WFP, UNFPA, UNDP, Global Pulse, UNWomen and OCHA.

After reviewing the Principles (you can download a PDF of them here) I quickly decided that they weren’t ‘the same thing’, although they were undoubtedly useful. Despite that, they came up again in a comment posted by Wayan Vota, who pointed people back to the Principles in what became the mother-of-all-discussions on the Charter in my Stanford Social Innovation Review (SSIR) article. I decided it might be useful to seek some clarity because I still didn’t agree that they were the same, and asked him:

1. Who are the principal audience? Is this to remind solutions developers what they should be doing? Or for donors to sense check proposals?

2. Are they going to be enforced in any way? If not, what’s different about this than all the other sets of ‘best practice’ we’ve seen over the past decade?

3. Who’s ‘signed up’ to the Principles, and what does ‘signing up’ actually mean?

4. I’m curious who else was consulted beyond the giants of the development community listed on the site? There seems to be a lack of any grassroots voice, or any of the smaller organisations who probably have a lot to share from their experiences.

Surprisingly I didn’t get a reply, although other friends at USAID did inform me they planned on writing a response to the SSIR piece. So, while I wait to hear their thoughts, here are four of mine on why the Charter and Principles are not ‘the same’.

Firstly, in many places the Principles are quite technical, and anyone other than a software developer, design thinker or ICT4D professional may struggle to understand them. For example, “Design solutions that learn from and enhance existing workflows and plan for organizational adaptation” isn’t useful if you’re a grassroots innovator trying to fix a local problem. The Charter is deliberately non-technical, aimed at everyone, everywhere.

Secondly, the Charter simply asks questions to help ensure projects consider the wide range of issues they may need to address. The Principles makes direct suggestions on how projects should be designed and run.

Thirdly, and perhaps more dangerously, the Principles apply a broad-brush approach to ICT4D project development. “Employ this”, “Apply that”, “Demonstrate this” and “Demonstrate that”.

Fourthly, the Principles steer projects in a specific direction with their recommendations, which is again dangerous. For example, “Design for scale” should only apply if the project wants scale. What if it doesn’t need to scale? “Develop software to be open source by default” implies that closed source is less effective. If we look at the evidence, is that really the case?

If the Principles are aimed at the very organisations that took part in their development – many of them the heavyweights of the ICT4D world – then that’s fine. They’ll have the knowledge, money and resources to make sense of them and deploy them in their work, and it sounds like many of them now do. That’s great news if it works for them.

But for the people and projects I’ve spent the best part of my 20+ year career working with – largely grassroots non-profits, and local social actors and innovators – they’re not much use at all. Even if they could unpick some of the development speak, they’d struggle to act on many of them. One of the biggest problems, as I’ve seen it over the past few years, is the increasing institutionalisation of international development. In 2015 it’s going to get worse, not better.

I believe now, more than ever, that we need to be more inclusive in our work, and although the Donors Charter – unlike the Principles – has very little chance of being adopted by donors anywhere, it is at least aimed at the ‘everyday innovators’ who will – quite rightly in my view – end up being the future of the technology-for-development sector.

Like writing? Social innovation? Technology? Read on.

If you’re interested in technology – in particular the human face of technology in international development – have excellent writing and research skills, and want to develop our presence on the National Geographic website, then we might have the perfect opportunity for you.

For a number of years, kiwanja.net has worked hard to take the ‘mobile message’ to the masses, sharing human stories of how technology is improving lives around the world and sharing them in an accessible format with the general public. Digital Diversity with National Geographic is our flagship effort, and to date we have posted dozens of stories on how different technologies, from mobile phones to solar power, are improving the lives of people everywhere. The series is very popular and has strong support from the National Geographic staff who regularly tweet and share the stories with their millions of followers.

The series has recently been managed by a number of volunteers, a couple of which have since gone on to take up full time roles with international development organisations. The series is high profile, and a great springboard for anyone looking to develop a career in communications and/or development.

Here’s what we’re looking for if you’d like to be among our next cohort of guest writers:

  • Someone with a passion for international conservation and development
  • With an interest in how technology – high-tech and low-tech – is being used to improve lives around the world
  • Excellent writing and interviewing skills (all online)
  • Happy to research and dig out new ideas and stories
  • A nose for a good story
  • Able to work independently
  • Available for three or four hours, twice a month
  • Able to commit for six months minimum

We’re also planning a side project which will create an interactive, digital map on the National Geographic site where we’ll map and summarise the projects featured in the series. The successful applicant will help create and populate the map, which we’ll build in partnership with the National Geographic team.

If this sounds like something you’d like to get involved in, please let us know a little about you – including interests and experience – and why you think you’re the right person for the role. Samples of previous writing or online work would be helpful.

Send all of this to volunteer@kiwanja.net and we’ll get back to you later this month. Deadline for applicants is Friday 28th November, 2014.

Thanks!

Every three seconds

Every three seconds, someone in the world dies from hunger or extreme poverty.

In a society where materialism reigns, what is the real secret to happiness? Award-winning filmmaker Daniel Karslake (For the Bible Tells Me So) tells the unforgettable stories of five regular folks – a boy, a college student, a thirty-something and two seniors – whose lives went from ordinary to extraordinary based on one simple decision: to engage. Each chose action over apathy, and in the process, each one has had a significant and lasting impact on two of the most challenging, yet solvable, issues of our time: hunger and extreme poverty.

About two years ago, Daniel reached out and invited me to take part in the making of his film. We sat for a morning in a London office and talked technology, social innovation and people who were making a difference in the world. One of those people, Josh Nesbit, is featured heavily in the film. Josh and I met back in 2008 during my time at Stanford University, and he’s gone on to help build Medic Mobile. It was an honour to sit with Daniel and share my thoughts on an ever-expanding field.

In addition to Josh, the film also features the work of Charlie Simpson, a seven-year old supporting UNICEF UK’s work in Haiti; Lisa Shannon, who’s advocating for women’s rights in Congo; Ingrid Munro whose work is providing a ladder out of poverty in Kenya; and Gloria Henderson who is focused on ending hunger in America. You can read more about their work, and how to engage, on the film website here.

You can see a short trailer of the film above, or visit the film website for further details and how to watch or order. There’s a further promotional video here:

Every Three Seconds is a film about doing well by doing good – about changing the world and changing your own life in the process.

Watch it.